Privacy Policy

Cardinal FEZ, Inc. d/b/a Jeevz and Dryver

Last updated: April 16, 2026

Cardinal Fez, Inc. (d/b/a Jeevz and Dryver) ("Jeevz/Dryver," "we," "our," or "us") is committed to protecting your privacy and the personal information you share when using our platforms, websites, applications, technology, facilities, and other online products and services (collectively, the "Jeevz/Dryver Services"). This Privacy Policy ("Policy") explains how we collect, use, store, share, transfer, and protect your personal information when you access the Jeevz/Dryver Services.

Jeevz/Dryver may provide additional notices or supplemental terms within the Jeevz/Dryver Services that further explain our privacy practices or give you more choices about how your information is processed. These supplemental disclosures form part of this Policy.

By submitting information - including Personal Information - through our Services, you acknowledge and agree to this Policy, our Terms of Service, and any documents referenced herein.

If you have questions about this Policy, please contact us at support@jeevz.com or contact@dryver.com.

  1. The Scope of This Policy
  2. The Information We Collect
  3. How We Use Your Information
  4. How We Disclose Your Information
  5. How We Store and Protect Your Information
  6. Your Rights and Choices Regarding Your Data
  7. Children's Data
  8. Links to Third-Party Websites
  9. Changes to This Policy
  10. Contact Us

1. The Scope of This Policy

This Policy applies to all users of the Jeevz/Dryver Services, including any individual or entity that accesses or uses the Jeevz/Dryver Services as a Client or customer ("Client"), and any individual that accesses or uses the Jeevz/Dryver Services as a driver ("Driver"), including driver applicants. This Policy applies only to personal information, not to aggregate information or information that does not identify you. Please remember that your use of the Jeevz/Dryver Services is also subject to our Terms of Service. Certain elements of the Jeevz/Dryver Services may operate under separate or additional terms or practices different from or in addition to those described in this Policy; in those cases, you will be provided separate notice and information relevant to your use of those parts of the Jeevz/Dryver Services. Users in certain states may have different privacy rights, please see below for more information. If you have any questions, please contact us at support@jeevz.com or contact@dryver.com.

2. The Information We Collect

When you use the Jeevz/Dryver Services, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like service providers, and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you:

A. Information You Provide to Us

Your Account. When you create an account with Jeevz/Dryver, we collect the information you provide us, such as your name, email address, phone number, birth date, profile photo, and payment information. Payment information is stored and processed securely by Stripe. We do not store full card numbers on our own servers. You may choose to share additional information with us for your profile, like saved addresses (e.g., home or work), and set up other preferences. We may ask at the time you set up an account and thereafter that you provide additional information related to the identity of your account. If you choose to engage in additional offerings on the Jeevz/Dryver Services you may provide us additional information relevant to those offerings.

Driver Information. If you apply to be a Driver, we will collect the information you provide in your application, including your name, email address, phone number, birth date, profile photo, physical address, government identification number (such as social security number), driver's license information (including gender). We collect the payment information you provide us, including your bank routing numbers and tax information. Depending on where you want to drive, we may also ask for additional business license or permit information or other information to manage driving and programs relevant to that location.

User Content. When you rate and provide feedback about the Jeevz/Dryver Services (including about Clients or Drivers), we collect all of the information you provide in your feedback. When you contact us or we contact you, including through surveys or research projects, we collect any information that you provide, including the contents of the messages or attachments you send us. Users may choose to send us audio and video content, including recordings to support@jeevz.com or contact@dryver.com.

B. Information We Collect When You Use the Jeevz/Dryver Services

Location Information. The Jeevz/Dryver Services collect location information. This may include approximate and precise location through GPS and WiFi data, IP address, Bluetooth data, and any other location information you choose to share with us. Our processing of this information differs depending on your Jeevz/Dryver app settings, device permissions, and whether you are using the Services as a Client or Driver:

  • Clients: We collect your device's precise location when you open and use the Jeevz/Dryver app, including while the app is running in the background from the time you request a ride until it ends. You may otherwise choose to allow Jeevz/Dryver to collect your device's precise location if you explicitly grant permission to enable certain products or features.
  • Drivers: We collect your device's precise location when you open and use the app, including while the app is running in the background.

Usage Information. We collect information about your use of the Jeevz/Dryver Services, including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code. We also collect information about your interactions with the Jeevz/Dryver Services like our apps and websites, including the pages and content you view and the dates and times of your use.

Device Information. We collect information about the devices you use to access the Jeevz/Dryver Services, including device model, IP address, type of browser, version of operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens. If you are a Driver, we also collect mobile sensor data from your device (such as speed, direction, height, acceleration, deceleration, and other technical data).

Communications Between Clients and Drivers. We collect information about communication between Clients and Drivers within Jeevz/Dryver Services, and we may record calls for quality, training, and safety purposes.

Cookies, Analytics, and Third-Party Technologies. We collect and use information through the use of "cookies," tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party tracking technologies on and off the Jeevz/Dryver Services to understand how you navigate through the Jeevz/Dryver Services and interact with advertisements, to make your Jeevz/Dryver experience safer, to learn what content is popular, to improve your experience with us, to serve you or others better ads, and to save your preferences. You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Jeevz/Dryver Services. For more information, please contact us at support@jeevz.com or contact@dryver.com.

Inferences. We may infer certain information from your interactions with the Jeevz/Dryver Services and other personal information available to us.

C. Information We Collect From Other Sources

Enterprise Programs. If you use Jeevz/Dryver through your employer or other organization that participates in one of our Jeevz/Dryver Business enterprise programs, we will collect information about you from those parties, such as your name and contact information.

Referral Programs. If someone refers you to Jeevz/Dryver, we will collect information about you from that referral including your name and contact information.

Other Users and Sources. Other users or public or third-party sources such as law enforcement, insurers, media, or pedestrians may provide us information about you, for example as part of an investigation into an incident or to provide you support.

3. How We Use Your Information

We use your personal information to:

  • Provide the Jeevz/Dryver Services;
  • Maintain the security and safety of the Jeevz/Dryver Services and its users;
  • Build and maintain the Jeevz/Dryver community;
  • Provide customer support;
  • Improve the Jeevz/Dryver Services;
  • Respond to legal proceedings and obligations; and
  • Provide marketing and advertising.

Providing the Jeevz/Dryver Services. We use your personal information to provide an intuitive, useful, efficient, and worthwhile experience on the Jeevz/Dryver Services. To do this, we use your personal information to:

  • Verify your identity and maintain your account, settings, and preferences;
  • Connect you to your rides and track their progress;
  • Provide various Jeevz/Dryver Services offerings to you, such as third-party promotional advertisements that may be personalized to you;
  • Process payments;
  • Allow Clients and Drivers to connect regarding their ride and to choose to share their location with others;
  • Communicate with you about your use of the Jeevz/Dryver Services and experience;
  • Collect feedback regarding your experience;
  • Facilitate additional services and programs with third parties; and
  • Operate contests, sweepstakes, and other promotions.

Maintaining the Security and Safety of the Jeevz/Dryver Services and its Users. Providing you a secure and safe experience drives the Jeevz/Dryver Services, both on the road and on our apps. To do this, we use your personal information to:

  • Authenticate and verify Clients;
  • Verify that Clients' vehicles meet safety requirements;
  • Verify that Drivers meet safety requirements;
  • Prevent, investigate or cooperate in investigation, and resolve or cooperate in resolution of incidents, accidents, and insurance claims;
  • Prevent, investigate or cooperate in investigation, and resolve or cooperate in resolution of theft, vandalism, and misuse of the system;
  • Encourage safe driving behavior and avoid unsafe activities;
  • Find and prevent fraud; and
  • Block and remove unsafe or fraudulent users from the Jeevz/Dryver Services.

Building and Maintaining the Jeevz/Dryver Community. Jeevz/Dryver works to be a positive part of the community. We use your personal information to:

  • Communicate with you about events, promotions, elections, and campaigns;
  • Personalize and provide content, experiences, communications, and targeted advertising to promote and grow the Jeevz/Dryver Services; and
  • Help facilitate donations you choose to make through the Jeevz/Dryver Services.

Providing Customer Support. We work hard to provide the best experience possible, including supporting you when you need it. To do this, we use your personal information to:

  • Investigate and assist in resolving questions or issues regarding the Jeevz/Dryver Services; and
  • Provide support or respond to requests and issues.

Improving the Jeevz/Dryver Services. We are always working to improve the Jeevz/Dryver Services and provide new and helpful features. To do this, we use your personal information to:

  • Perform research, testing, and analysis;
  • Develop new products, features, partnerships, and services;
  • Prevent, find, and resolve software or hardware bugs and issues; and
  • Monitor and improve our operations and processes, including security practices, algorithms, and other modeling.

Responding to Legal Proceedings and Requirements. Sometimes the law, government entities, or other regulatory bodies impose demands and obligations on us with respect to the services we seek to provide. In such a circumstance, we may use your personal information to respond to those demands or obligations.

Marketing and Advertising. To grow the Jeevz/Dryver Services and to share partner opportunities that are relevant to you, we use your personal information, including information we infer about you or receive from marketing parties, to provide Jeevz/Dryver and our business partners' marketing, advertising, and promotions that may be personalized to you. This may include, for example, your observed or inferred approximate location and trip history.

Automated Processes. We use personal information in connection with certain automated processes to operate the Jeevz/Dryver Services, for example, to match Clients and Drivers, detect and prevent fraud, and enforce our Terms of Service.

4. How We Disclose Your Information

We do not sell your personal information to third parties for money - no one can buy the personal information we collect from and about you and we do not act as a data broker. However, we may need to share your personal information with third parties to deliver relevant personalized ads to you on and off the Jeevz/Dryver Services.

A. Sharing Between Jeevz/Dryver Users

Clients and Drivers.

  • Client information shared with Driver: As part of surfacing the ride request and enabling the ride, we share with the Driver the Client's pickup and destination, location, name, profile photo, rating, Client statistics (like approximate number of rides and years as a Client), the vehicle make, model, color, and license plate, and information the Client includes in their Client profile. Once the ride is finished, we may also eventually share the Client's rating and feedback with the Driver. (We remove the Client's identity associated with ratings and feedback when we share it with Drivers, but a Driver may be able to identify the Client that provided the rating or feedback.)
  • Driver information shared with Client: Upon a Driver accepting a requested ride, we will share with the Client the Driver's name, profile photo, preferred pronouns, rating, and real-time location, as well as other information in the Driver's Jeevz/Dryver profile, such as information Drivers choose to add (like country flag and why you drive) and Driver statistics (like approximate number of rides and years as a Driver).

Although we help Clients and Drivers communicate with one another to arrange a pickup, we do not share your actual phone number or other contact information with other users when enabling this. If you report a lost or found item to us, we will seek to connect you with the relevant Client or Driver, which may include sharing actual contact information with your consent.

Referral Programs. If you refer someone to the Jeevz/Dryver Services, we will let them know that you generated the referral. If another user referred you, we may share information about your use of the Jeevz/Dryver Services with that user. For example, a referral source may receive a bonus when you join the Jeevz/Dryver Services or complete a certain number of rides and would receive such information.

B. Disclosures to Service Providers to Provide the Jeevz/Dryver Services, and Other Parties

Depending on whether you're a Client or a Driver, Jeevz/Dryver may disclose the following categories of your personal information to provide you with a variety of the Jeevz/Dryver Services' features and services:

  • Personal identifiers, such as your name, address, email address, phone number, date of birth, government identification number (including social security number), driver's license information and image, profile photo, "selfie" photos and imagery, vehicle information, and car insurance information;
  • Financial information through secure payment tokenization through Stripe;
  • Commercial information, such as ride information, Driver/Client statistics and feedback, and Driver/Client transaction and ride history;
  • Internet or other electronic network activity information, such as your IP address, type of browser, version of operating system, carrier and/or manufacturer, device identifiers, and mobile and other forms of advertising identifiers;
  • Location data;
  • Inferences we may make from your interactions with the Jeevz/Dryver Services and other personal information available to us; and
  • This and other information you may direct us to disclose to other parties, such as when you choose to link your Jeevz/Dryver account with a separate rewards program or when you choose to engage with an offering from another company, party, or partner through the Jeevz/Dryver Services.

We disclose those categories of personal information to these other parties and service providers to fulfill the following purposes:

  • Maintaining and servicing your Jeevz/Dryver account;
  • Processing or fulfilling rides or other offerings of the Jeevz/Dryver Services;
  • Providing you customer service;
  • Processing transactions and payments;
  • Processing Driver applications;
  • Verifying the identity or age of users;
  • Detecting and preventing fraud and unsafe activity;
  • Processing insurance claims;
  • Providing Driver loyalty and promotional programs;
  • Facilitating and improving offerings from loyalty and rewards programs and partnerships;
  • Providing marketing and advertising services, including targeted and cross-contextual behavioral advertising, that you may receive on or off Jeevz/Dryver's Services;
  • Providing financing;
  • Providing requested emergency services;
  • Providing analytics services to and by Jeevz/Dryver; and
  • Undertaking research to develop and improve the Jeevz/Dryver Services.

C. For Legal Reasons and to Protect the Jeevz/Dryver Services

We may disclose your personal information in response to a legal obligation, or if we have determined that disclosing your personal information is reasonably necessary or appropriate to:

  • Comply with any applicable federal, state, or local law or regulation, civil, criminal or regulatory inquiry, investigation or legal process, enforceable governmental request, or requirement as condition to operate (e.g., operating permit, license or agreement);
  • Respond to legal process (such as a search warrant, subpoena, summons, or court order);
  • Enforce our Terms of Service;
  • Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or
  • Exercise or defend legal claims, protect against harm to our rights, property, interests, or safety or the rights, property, interests, or safety of you, third parties, or the public as required or permitted by law.

D. In Connection with Sale or Merger

We may disclose your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, bankruptcy, or sale of our assets.

E. Upon Your Further Direction

With your permission or at your direction, we may disclose your personal information to interact with a third-party or for other purposes.

5. How We Store and Protect Your Information

We retain your information for as long as necessary to provide you and our other users the Jeevz/Dryver Services. This means we keep your profile information for as long as you maintain an account. We retain transactional information such as rides and payments for as long as necessary to ensure we can perform legitimate business functions, such as accounting for tax obligations. We also retain your information as necessary to comply with our legal obligations, resolve disputes and enforce our terms and policies. If you request account deletion, we will delete your information as set forth in the "Deleting Your Account" section below.

We take reasonable and appropriate measures designed to protect your personal information. But no security measures can be 100% effective, and we cannot guarantee the security of your information, including against unauthorized intrusions or acts by third parties.

6. Your Rights and Choices Regarding Your Data

Jeevz/Dryver provides ways for you to access and delete your personal information as well as exercise applicable data rights that give you certain control over your personal information.

A. All Users

Email Subscriptions; Push Notifications; and other Marketing Communications. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of the Jeevz/Dryver Services. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Jeevz/Dryver Services (such as receiving a notification that your Driver has arrived). You may opt out of other marketing communications by updating your communication preferences within the app or by contacting support@jeevz.com or contact@dryver.com.

Profile Information. You can review and edit certain account information you have chosen to add to your profile or Family Account by logging in to your account settings and profile.

Location Information. You can prevent your device from sharing location information through your device's system settings. But if you do, this may impact Jeevz/Dryver's ability to provide you our full range of features and services. You may also control some elements of sharing your location with Jeevz/Dryver in your Jeevz/Dryver account settings.

Cookie Tracking and Personalized Advertising. Your browser and devices may offer some controls regarding personalized advertising. You may also modify your personalized advertising setting by contacting support@jeevz.com or contact@dryver.com. See also the jurisdiction-specific rights as applicable.

Accessing Your Information. If you would like to access your personal information, please contact support@jeevz.com or contact@dryver.com. You can also see information we have about you by logging into your account and viewing things like your profile, settings, and preferences, ride history, or payment information. In addition, you may have some information included in things we have sent to you, such as ride receipts.

Deleting Your Account. If you would like to delete your Jeevz/Dryver account, please contact support@jeevz.com or contact@dryver.com. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to trust, safety, or fraud. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may retain your information to resolve open insurance claims, or we may be obligated to retain your information as part of an open legal claim. When we retain such data, we do so in ways designed to prevent its use for other purposes.

B. Jurisdiction-Specific Rights

Some states, such as California, Colorado, Connecticut, Delaware, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide specific rights to residents of the state regarding personal information.

Depending on your state of residency, you may have certain rights related to your personal information. For more information please contact support@jeevz.com or contact@dryver.com.

Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information, and it will be included in the response to your access request.

Correction. You may request that we correct inaccuracies in your personal data that we maintain, considering the information's nature and processing purpose.

Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law.

Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.

To exercise any of these rights, please contact us at support@jeevz.com or contact@dryver.com.

Nevada Privacy Rights

Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to support@jeevz.com or contact@dryver.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.

California Privacy Notice

If you are a California resident, you may have certain rights under California law regarding your personal information. While our business is not currently subject to the CCPA, we strive to honor privacy best practices. If you have questions or requests related to your personal data, please contact us at support@jeevz.com or contact@dryver.com.

7. Children's Data

Jeevz/Dryver is not directed to children under the age of 13. If we find out that a child under the age of 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us at support@jeevz.com or contact@dryver.com.

8. Links to Third-Party Websites

The Jeevz/Dryver Services may contain links or references to third-party websites, products, or services. Those third parties may have privacy policies that differ from ours. We are not responsible for those third parties and their websites, products or services, and we recommend that you review their policies. Please contact those parties directly if you have any questions about their privacy policies.

9. Changes to This Policy

We may update this Policy from time to time as the Jeevz/Dryver Services changes and privacy law evolves. If we update it, we will do so online, and if we make material changes, we will let you know through the Jeevz/Dryver Services or by some other method of communication like email and seek your consent where required by applicable laws. When you use Jeevz/Dryver, you are agreeing to the most recent terms of this Policy.

10. Contact Us

If you have any questions or concerns about your privacy or anything in this Policy, including if you need to access this Policy in an alternative format, we encourage you to contact us at:

Jeevz Support

Email: support@jeevz.com

Phone: 866-855-2614

Dryver Support

Email: contact@dryver.com

Phone: 877-823-6933

Mailing Address

Cardinal Fez, Inc. - Attn: Privacy Office

501 E. Las Olas Blvd., Suite 300

Fort Lauderdale, FL 33301

United States of America